The days before a new doll arrives are a good time to prepare a calm, clean space. A little planning makes it easier to unpack carefully, review the order, and decide where the doll will be displayed. Your product-specific care notes should guide how you handle the piece once it is out of its packaging.
Prepare a clean surface
Choose a stable table or bed with enough room to set aside wrapping and accessories. Keep scissors and sharp tools away from the doll while opening the package. If you need to cut tape, work slowly and make sure the blade is pointed away from the contents. Keep pets and small children out of the area until you have finished unpacking.
Before opening, check the parcel for visible damage. If anything looks concerning, take clear photographs of the outer packaging and contact the carrier or seller as appropriate. Keep packaging until you have checked that the order is complete and everything is in good condition.
Review what arrived
Compare the contents with the product listing and any order confirmation. Set aside removable clothing, accessories, certificates, or care notes so they do not get misplaced. If something appears to be missing or different from what you expected, note the details and contact the studio with your order reference. The returns and order concerns page explains how to get in touch about an issue.
Choose a safe display spot
Use a steady surface away from direct sunlight, heat, moisture, and places where the doll could be knocked over. Consider the doll’s size and pose before choosing a stand or support. Avoid using display accessories that could scratch or stain the finish. Follow the maker’s instructions for positioning and storage.
Keep the useful information together
Save your order confirmation, care notes, and any documentation in one place. You can find general handling ideas in our reborn care guide. If you have a question specific to your piece, message the studio and include its name and your order reference.
Delivery timing and arrangements can vary by destination. Review the delivery page and confirm any remaining questions before ordering, so arrival expectations are clear from the start.